DJI Care Refresh (DJI Avata 2)

𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗡𝗼𝘁𝗶𝗰𝗲

• DJI Care Refresh is a virtual product and is not eligible for return, refund, exchange, or cancellation once purchased.

• Upon successful purchase and delivery of the activation code/service, the product will be considered received, activated, and fulfilled.

• Please ensure your product is eligible and verify all details before placing your order.

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DJI Care Refresh Purchase Eligibility

Please ensure your product meets the following activation requirements before purchasing DJI Care Refresh:

Drone Series

• DJI Care Refresh can only be purchased within 48 hours of product activation.

Handheld & Action Series

• DJI Care Refresh can only be purchased within 30 days of product activation.

⚠️ Products that exceed the eligible activation period will not be able to purchase DJI Care Refresh directly. Please verify your product's activation date before placing an order.

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You may purchase DJI Care Refresh 1-Year + 1-Year (by renewing before the current plan expires), or DJI Care Refresh 2-Year from the beginning.

However, if you initially purchase the 1-Year plan, you cannot later upgrade it to a 2-Year plan. The available options are:

✅ 2-Year plan → Renew with another 1-Year plan (if eligible)

✅ 1-Year plan → Renew with another 1-Year plan (if eligible)

❌ 1-Year plan → Upgrade to a 2-Year plan later is not supported.

Renewal is subject to DJI Care Refresh's eligibility requirements